User Guide

Data Source Types

Competitive Tracker features data from Panelists & Virtual Characters, while Inbox Tracker also leverages IntelliSeeds™ & Traditional Seeds.

Written by Sasha Malcolmson
Updated over a week ago

Need Help? Join us for our weekly Webinar!

New to the platform or just need a refresher? Join us every Tuesday and Thursday. We'll answer questions and show you what's new.

Written by Sarah Parrino
Updated over a week ago

How to use Spam Trap Monitor

Step by step article on getting the most out of Spam Trap Monitor

Written by Steve McElroy
Updated over a week ago

Command Center

Command Center provides an IP-centric view of deliverability for service providers and complex senders to achieve actionable insights

Written by Steve McElroy
Updated over a week ago

How to Create Your First Profile

Profile Creation, Blocklist Configuration, Configure IPs, Set Alerts, and more.

Written by Sarah Parrino
Updated over a week ago

DMARC Policy Manager

Eliminate human error when creating DMARC records with our self-service policy manager and automatically send reports to Inbox Tracker

Written by Erin Foster
Updated over a week ago

How to set up Google Postmaster Tools

Integrate Google Postmaster data to our platform in a few easy steps

Written by Steve McElroy
Updated over a week ago

How to View/Interpret Your Google Postmaster Data

Understand your Postmaster Data for all of your configured domains

Written by Steve McElroy
Updated over a week ago

What are IntelliSeeds™?

What are IntelliSeeds™ and how are they different from a traditional seed list?

Written by Ann De Roon
Updated over a week ago

How To Download the Seed Lists

This article will walk you through the steps to download your traditional seed list and IntelliSeed™ list

Written by Chris Adams
Updated over a week ago

How To Deploy IntelliSeed™ and Seed Lists

See our recommended best practices when deploying the traditional seed list and the IntelliSeed™ List

Written by Sarah Parrino
Updated over a week ago

What happens if I go over my monthly or annual seed test, design previews or open analytics limits?

Everything you need to know about what we do when your account reaches its event usage limits.

Written by Chris Adams
Updated over a week ago

How to Create a Shared Workspace

Learn how to share your workspace with other users and how to make another user's view your own.

Written by Sarah Parrino
Updated over a week ago

Recommended Inbox Tracker Alerts

Take a few minutes to create a customizable set of alerts to notify you and your team when critical deliverability thresholds are met.

Written by Ann De Roon
Updated over a week ago

How to Auto-Add Inbox Tracker Domains

Domain Auto-Association allows you to add domains directly to Inbox Tracker by simply sending an email.

Written by Erin Foster
Updated over a week ago

Setting Persistent Campaign Filters

Persistent Campaign Filters and Scheduled Analytics Exports

Written by Steve McElroy
Updated over a week ago

Design Tracker Overview

Preview email campaigns, test your subject lines, assess your spam score, and more.

Written by Sarah Parrino
Updated over a week ago

Troubleshooting Design Tracker Broken Links: Static Email Address

Advanced guide for creating a static email address for test deployments

Written by Sarah Parrino
Updated over a week ago

Analyze and Optimize Subject Line Performance

Find out how different subject line emotions and lengths affect engagement. Test and optimize prior to deployment with Subject Line Predict.

Written by Sarah Parrino
Updated over a week ago

How to Export Your EDS Data

Learn how to export your data from our platform in 3 easy steps

Written by Sarah Parrino
Updated over a week ago

Reputation Advisor Scheduled Report

Take your reputation monitoring to the next level by configuring a weekly audit straight to your inbox.

Written by Sarah Parrino
Updated over a week ago

How To Use Analytics Tracker

Interested to learn more about your subscribers? Create a tracking pixel to include in your email campaigns.

Written by Ann De Roon
Updated over a week ago

How to Customize your ISP Weighting

Enter your ISP breakdown or scan your audience list to customize your dashboard based on your user's actual ISP makeup.

Written by Sarah Parrino
Updated over a week ago

How to configure Slack for Inbox Tracker

If you use Slack within your organization, you can easily start sending notifications to your Slack channels using our platform.

Written by Steve McElroy
Updated over a week ago

How to Update Campaign Tracking Method

Campaigns are organized by Subject Line/Date. Update your tracking method to a custom field to see campaigns grouped by a value you define.

Written by Ann De Roon
Updated over a week ago

Brand Tracker

What insights can I learn from Brand Tracker?

Written by Sasha Malcolmson
Updated over a week ago

New Feature! Journey Mapping in Competitive Tracker

View campaigns by type including Welcome, Birthday, Purchase, Abandoned Cart, and Shipping.

Written by Ann De Roon
Updated over a week ago

How To Maximize Advanced Search in Competitive Tracker

Keep track of your competition’s best and worst email campaigns using our advanced search features.

Written by Sarah Parrino
Updated over a week ago

Organize Exported Data with Pivot Tables

Learn how to create a Pivot Table in Excel to organize your exported data in an easy-to-read format.

Written by Sarah Parrino
Updated over a week ago

How to Create a Brand Comparison

Step by step guide for creating side by side competitive views.

Written by Steve McElroy
Updated over a week ago