User Guide

Need Help? Join us for our weekly Webinar!

New to the platform or just need a refresher? Join us every Wednesday. We'll answer questions and show you what's new.

Written by Sarah Parrino
Updated over a week ago

DMARC Policy Manager

Eliminate human error when creating DMARC records with our self-service policy manager and automatically send reports to Inbox Tracker

Written by Erin Foster
Updated over a week ago

How to Create Your First Profile

Profile Creation, Blacklist Configuration, Configure IPs, Set Alerts, and more.

Written by Sarah Parrino
Updated over a week ago

IntelliSeed™ and Seed List: Tips & Tricks

See our recommended best practices when deploying traditional seeds list and the IntelliSeed™ List,

Written by Sarah Parrino
Updated over a week ago

How Do I Download My Seed List?

This article will walk you through the steps to download your new seed list

Written by Chris Adams
Updated over a week ago

How To Create Your Delivery Alerts

Take a few minutes to create a customizable set of alerts to notify you and your team when critical delivery thresholds are met.

Written by Ann De Roon
Updated over a week ago

How to Create a Shared Workspace

Learn how to share your workspace with other users and how to make another user's view your own.

Written by Sarah Parrino
Updated over a week ago

Design Tracker Overview

Preview email campaigns, test your subject lines, assess your spam score, and more.

Written by Sarah Parrino
Updated over a week ago

Analyze and Optimize Subject Line Performance

Find out how different subject line emotions and lengths affect engagement. Test and optimize prior to deployment with Subject Line Predict.

Written by Sarah Parrino
Updated over a week ago

How to Export Your EDS Data

Learn how to export your data from our platform in 3 easy steps

Written by Sarah Parrino
Updated over a week ago

Reputation Advisor Scheduled Report

Take your reputation monitoring to the next level by configuring a weekly audit straight to your inbox.

Written by Sarah Parrino
Updated over a week ago

How To Use Analytics Tracker

Interested to learn more about your subscribers? Create a tracking pixel to include in your email campaigns.

Written by Ann De Roon
Updated over a week ago

How to Customize your ISP Weighting

Enter your ISP breakdown or scan your audience list to customize your dashboard based on your user's actual ISP makeup.

Written by Sarah Parrino
Updated over a week ago

How to configure Slack for Inbox Tracker

If you use Slack within your organization, you can easily start sending notifications to your Slack channels using our platform.

Written by Steve McElroy
Updated over a week ago

How to Update Campaign Tracking Method

Campaigns are organized by Subject Line/Date. Update your tracking method to a custom field to see campaigns grouped by a value you define.

Written by Ann De Roon
Updated today

New Feature! Journey Mapping in Competitive Tracker

View campaigns by type including Welcome, Birthday, Purchase, Abandoned Cart, and Shipping.

Written by Ann De Roon
Updated over a week ago

How To Maximize Advanced Search in Competitive Tracker

Keep track of your competition’s best and worst email campaigns using our advanced search features.

Written by Sarah Parrino
Updated over a week ago

How to Create a Brand Comparison

Step by step guide for creating side by side competitive views.

Written by Steve McElroy
Updated over a week ago

Organize Exported Data with Pivot Tables

Learn how to create a Pivot Table in Excel to organize your exported data in an easy-to-read format.

Written by Sarah Parrino
Updated over a week ago

Troubleshooting Design Tracker Broken Links: Static Email Address

Advanced guide for creating a static email address for test deployments

Written by Sarah Parrino
Updated over a week ago