Microsoft offers two different postmaster tools to help with your reputation monitoring. The Microsoft Junk Mail Reporting Program (JMRP) and a separate program, which provides a wealth of information, called the Microsoft Smart Data Network Services (SNDS).  This fantastic service can help marketers responsibly monitor their IP email deliverability and reputation at most Hotmail and Outlook email addresses. Microsoft SNDS covers outlook.com, hotmail.com, msn.com and live.com email addresses. NOTE: Office365 is not covered by SNDS.

This invaluable tool provides you with insights into metrics such as:

  • The number of messages which were attempted to be delivered
  • The number of recipients which actually received the message
  • A look into how the Microsoft spam filters handled the messages
  • Complaint rates
  • And even sample headers and messages which caused high complaint rates

Analyst NextGen makes aggregating and making decisions upon this wealth of information easy and at your fingertips.   

Next Step:  Setup my SNDS Account.

For more information about SNDS, you can head over to Microsoft's Postmaster site at: https://postmaster.live.com/snds/

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